Therefore, to add Sent Items folder in IMAP account, perform following procedure. No idea why though.įor us, the problem generally goes away on closing down Outlook and re-opening it again. It saves time because users can view the headers of the email messages. It seems to me that there is possibly a problem with Outlook looking in its AppData\Local\Microsoft\Outlook folder as this contains the OST and the RoamCache files used for autocomplete. We don't use the MS accounts, so none are logged in. There are four default folders in Mail view: Inbox, Drafts, Sent Items, and Deleted Items. I also have a mixture of installs either using the code from MS account or installed directly from the account. Folders can help keep your messages organized. We use IMAP with a mail server that is not Exchange. The problem in all cases is the email they create and send does not appear in "Sent Items" although it is sent. The other symptom I have had reported is having to do a send/receive as messages are "stuck" in the outbox. If they start typing into the "To" field and no suggestions come, close Outlook and try again. This directory holds all the emails youve deleted whether intentionally or accidentally. The key symptom I am telling users to look out for is autocomplete. Click the directory icon labeled Deleted Items.
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